A. Security of Information
Student Services Direct / www.studentservicesdirect.com.au,
referred to below as SSD, is a web based information provider and
a close channel online retailer of consumer goods.
Your personal information is treated with the greatest of care.
Sensitive payment information such as credit card details are
NEVER stored on the Internet with our system. Our internal
network and databases are protected from unauthorised access
using firewall and other technologies. To further improve
security of personal information, some electronic forms that
collect this information have been secured under the HTTPS
protocol (Hypertext Transport Protocol Secure), a standard Web
communications protocol that encrypts and decrypts a message for
online transmission.
Once you type your information, it is sent instantly, encrypted,
directly to our order processing system. We employ the latest
1024-bit encryption technology in all areas of the site which
require you to provide payment information. This is done to
protect you from unauthorised use of the information you are
sending to our server. This website is registered with site
identification authorities to enable your browser to confirm our
security identity before any transmission is sent. With this
technology, the identity of this site is automatically confirmed
behind the scenes prior to the transmission of any sensitive
information requested to complete an online order and ensures
that your data reaches your intended target or your browser
notifies you that the potential receiving site looks suspicious
and should be avoided.
Physical, electronic and managerial procedures have been employed
to safeguard the security and integrity of personal information.
The SSD website encrypts sensitive information wherever SSD
requests it. SSD employs a third party (HackerSafe) to monitor
the security of our web servers to alert us to any weaknesses
before hackers find them.
B. SSD's Commitment to Online Security
The Data We Collect – E-mails and Electronic Forms:
We will record your e-mail address only if you send us a message
and/or log in online for our products and services. Your personal
information will only be used for the purposes for which you have
provided it. Your e-mail address will not be added to a mailing
list, unless you have provided it to us in order to subscribe to
one of our subscription services such as SSD’s newsletter.
Where you choose to send us a completed electronic form that
includes your personal details, we do collect personally
identifiable information, such as name, address and email
address.
The information collected by email or electronic forms will only
be used for the purpose for which you provided it, and we will
not disclose it without your consent, except where authorised or
required by law.
SSD collects personal information online, including names, postal
and e-mail addresses, phone numbers and where applicable billing
information.
When you look at this web site, our server makes a record of your
visit and logs the following information:
- the user's server address;
- the user's top level domain name (for example .com, .gov, .au, .uk etc);
- the date and time of visit to the site;
- the pages accessed and documents viewed;
- the previous site visited; and
- the type of browser used.
The data listed above is collected for the following purposes:
- web site and system administration, including monitoring to prevent security breaches;
- enhancement of the web site to the user's needs; and
research and development.
C. How SSD Uses Personal Information Collected Online (Shop Online, Classifieds, Room Mate Search and Online Mates)
We will use your personal information only for the purposes of
processing your order and to communicate effectively with you.
This communication includes but is not limited to; emailing you
tax invoices, dispatch and tracking information, returns and
exchange authorisations, confirmation of membership etc.
For SSD Shop Online it is the condition of sale we reserve the
right to email you special offer promotions that we believe will
be of interest to you. You may, once you have placed your order,
advise us that you are not interested in these offers and we will
consequently not send these to you. To do this, please send this
request to customerservice@ssd.com.au. In any event, you may, at
any time, unsubscribe from any special offer promotions we send
you, and your unsubscribe request will be actioned immediately.
Our research may lead to the publication of aggregate
demographical data but will not result in the reporting or
publication of any personal information provided to us.
D. How Your Information May Be Shared
We never sell or rent your personal information. SSD may release personal information under the following circumstances:
- Where release is required by law (for example, a subpoena) or regulation or is requested by a government agency;
- Where our records indicate a company or an individual may be engaged in fraudulent activity or other deceptive practices that a governmental agency should be made aware of;
To appropriate persons, where your communication suggests possible harm to others
E. Email Newsletter Subscription
All our newsletters contain a link to unsubscribe. You will not receive newsletters from us again if you choose to unsubscribe. In order to make our emails more relevant and useful to you, our servers may receive a confirmation when you open email from us.
F. Publishing Personal Information
SSD values the information you disclose in this website. We recognise that you may be concerned about our collection, use, and disclosure of your personally identifiable information that we may collect when you use the Web Site. Accordingly, we have implemented this Privacy Policy to inform you of the information that we collect from you, how we collect this information, and what we do with it after we collect it. If you have any questions or comments regarding this Privacy Policy, please contact us at: info@studentservicesdirect.com.au.
We will only publish personal information on this site if it has been collected for this purpose with your knowledge or if you have consented to the disclosure. When giving such consent you should be aware that information published on this site is accessible to millions of users from all over the world, that it will be indexed by search engines and that it may be copied and used by any web user. This means that, once the information is published on this site, we will have no control over its subsequent use and disclosure.
G. Computer Tracking and Cookies
A cookie is a small amount of information stored on your computer
by our web site server. It is information that your web browser
sends back to our web site server whenever you visit it again. We
use cookies to 'remember' your browser between page visits. In
this situation, the cookie identifies your browser, not you
personally. No personal information is stored within the
Department's cookies.
Any comments or queries should be sent to: info@studentservicesdirect.com.au
This page was last updated on (date)
Student Services Direct Australia.
H. Copyright NOTICE
Student Services Direct 2007 This work is copyright. You may
download, store in cache, display, print and reproduce this
material in unaltered form only (retaining this notice) for your
personal, non-commercial use or for a non-commercial use within
your organisation.
Apart from any use as permitted above or under the
Copyright Act 1968 all other rights are
reserved. Requests for further authorisation should be directed
to Student Services Direct –
info@studentservicesdirect.com.au.
Any comments or queries should be sent to: info@studentservicesdirect.com.au
This page was last updated on (date)
Student Services Direct Australia.
I. Disclaimer
The material on this internet site is made available for the
purpose of providing access to information, products and services
deemed relevant to the customers of Student Services Direct. The
advice posted should not be viewed as professional advice.
Before relying on the material, users should obtain appropriate
professional advice relevant to their particular circumstances to
evaluate its accuracy, currency, completeness and relevance for
their purposes.
Some material on this internet site may include or summarise
views, standards or recommendations of third parties. The
inclusion of such material is not an endorsement by Student
Services Direct of that material and not an indication of the
Student Services Direct’s commitment to any particular course of
action.
Links provided to other internet sites are provided for the
user's convenience and do not constitute endorsement of the
information at those sites. Student Services Direct accepts no
responsibility for material contained in any site that is linked
to this internet site.
Any comments or queries should be sent to: info@studentservicesdirect.com.au
This page was last updated on (date)
Student Services Direct Australia
J. Linking Policy Statement
Outbound links to other Websites:
Any link used on this web page is provided for the use and
convenience of the visitor. The appearance of a link on this or
any other SSD web page does not necessarily constitute an
endorsement, recommendation or certification by SSD, nor should
the presence of a link in any way be construed as a suggestion
that the site has any relationship with SSD.
It is the responsibility of the user to make their own decisions
about the accuracy, currency, reliability and correctness of
information contained in linked external sites.
Inbound Links from other Websites:
SSD generally does not object to links to SSD web sites from
third party sites. However, there are certain conditions that
must be followed:
You may not use any of SSD's names, logos, designs, slogans,
product trademarks or service marks in or with your links, except
that you may link to an SSD site using the plain text name of
that site or the plain text name of SSD.
Do not present the link to SSD's site in any way that suggests
SSD has any relationship or affiliation with your site or
endorses sponsors or recommends the information, products or
services on your site. Do not use any of SSD's names, logos,
designs, slogans, product trademarks or service marks in any
advertising, publicity, promotion, or in any other commercial
manner without the prior express written permission for a
particular use from SSD.
We ask that you link only to the homepage of this site. Please do
not incorporate any content from this site into your site (e.g.,
by in-lining or framing).
Do not use any of SSD's names, logos, designs, slogans, product
trademark or service parks, or any other words or codes
identifying SSD's web sites in any "metatag" or other information
used by search engines or other information location tools to
identify and select sites, without SSD's express written
permission for a particular use
SSD reserves the right to prevent linking by giving notice.
K. Changes to this Privacy Notice, Conditions of
Use and Notices
This privacy notice and our terms of use may change over time and the use of information which we gather now is subject to these notices and terms as modified. If you visit our website, your visit and any dispute over privacy is subject to this notice and our legal notices, including the application of the laws of the State of New South Wales, Australia.